Auron Tare: Albania's Bill Bradley

Auron Tare is that rare, almost extinct breed of politician who answers his own emails, gives direct answers, and inspires respect. I met him—all 6’4’’ inches, in a still athletic frame—for the first time on a rainy December Monday in a cafe. Tare came in jeans, a North Face jacket, and hiking shoes. Throughout the conversation (edited below for clarity and space), two themes arose: be authentic and differentiate yourself through excellent service.

On Travel and Tourism

Tare: With tourism, it is how you present it to the public, and how well you present it publicly.

Me: Has Albania done a good job attracting tourists?

Tare: The foreign market has done a great job discovering us. We don’t have a large tourism budget and have not engaged in widespread marketing. We need to be more niche-oriented and not seek to attend all the larger fairs. Attracting the right kind of the market is the key to developing something different. 

Me: What can Albania do better?

Tare: Many things, but to start, we should focus on incremental improvements, which are very important. First, good professional guiding [aka tour guides]. Second, train the taxi drivers. When I go to London or America, I know I am not going to be cheated. The first contact for visitors when they arrive should be a professional experience.

Me: How do you change the culture, which tilts towards inertia or short-term thinking? And how do you compete for the same tourist dollars as much larger countries?

Tare: Simple. Get a program of 30 people. Explain the program. Install good customer service. Explain the concept: the better you are, the more business you are going to get. Don’t cheat the tourists. Put on some cologne, perfume. Speak some English. Say a few nice words. When the passenger hails a taxi, get out of the car, take the bags, open the door, close the door, and so on. Here, some airport taxis tried charging 50 USD when 20 USD is normal fare to the city centre. When you arrive, the taxi is usually your first impression, and we want your first impression to be good and we want you to feel welcome. It’s a simple thing. [That 30 USD gap, is it worth destroying the tourist’s first impression of us?]

[Remember] Where are we? We are surrounded by Turkey, Greece, Italy. We are a small country. How can we compete? We have to improve the product. We have to have nice signs, nice guides.  We have to make people feel good. We want a more authentic feeling. That is how we are going to compete. 

Me: It’s interesting you mention tour guides. I went to a travel agency, and they only had packages for foreign destinations like Montenegro. I could not find anything for Shkroda or Gjirokaster.

Tare: [shakes his head] Tour guides and tourism itself need a lot of attention. Tourism can be one of the possibilities for economic development for a country like Albania. People here think tourism is something that happens [only] in June, July, August. No one thinks you have to work in the winter to prepare yourself for the summer.

Me: What do you think about Uber?

Tare: I think nothing. I see a general approach in raising the level of taxi drivers.

Me: Like you said, you are a small country. Uber won’t come by itself because it’s not cost-effective. I believe the UAE, probably the world’s best marketer in tourism, created its own taxi hailing app before allowing Uber. As a tourist, I feel much more comfortable if there is a ride-hailing app.

Tare: [nods acknowledgment]

On UNESCO and His Work with UNESCO

Tare: Albania has three UNESCO sites. One I created: Butrint National Park. The others are Gjirokaster and Berat, both of which have castles. Berat has an interesting combination of Ottoman and Byzantine influence in one place.

Me: How can I get there from Tirana?

Tare: Get a cab, bus, or minibus. I can send you the info.

Me: Please do. What is the process for designating a UNESCO site?

Tare: It is a long process, a very bureaucratic process. We approach it from different angles.

Me: How long does it take create one [a UNESCO site]?

Tare: A few years. You don’t “create” a site—the main reason for UNESCO is to try to protect the site. If it has universal value, then you approach UNESCO. The idea is to protect and save the place.

Me: What are the benefits of UNESCO? Do you provide experts? Funding?

Tare: Yes, the UN gives experts. A delegation comes. UNESCO provides professional expertise. You might get some money but that’s not the point. You need to do a great job yourself and make the site work well. Don’t depend on UNESCO, because the most important goal is to be self-sustaining. That is the ultimate goal: the site is to be self-sustaining.

Me: How do you make a site sustainable? So many so-called tourist spots have inadequate signs or background about a place, even in popular destinations like Turkey.

Tare: It’s management. Turkey has some nice sites. In fact, it has a lot. Money is not enough. I work very hard to make a site independent so a site works without any state-funded budget. We want a situation where you don’t care about UN or UNESCO because it functions well.

Me: But doesn’t a restoration cost a lot of money?

Tare: [In many cases,] It is not necessary to restore. What you do is preserve it. We conserve it. We present it. We make it a delightful experience. The moment you start putting too much restoration, you lose the charm, you lose the authenticity. Have you been to Niagara Falls?

Me: Yes, the Canadian side. I loved it. It’s one of my favorite travel experiences, breathing in the air.

Tare: It is disgusting.

Me: Wait, the Falls itself, or what is around the Falls?

Tare: The stores around it, the tourist center. It is cheesy. It is all for money. It’s disgusting.

Me: Ah, you mean the generic stores and kitsch a few blocks from the Falls. Yes, I agree.

Tare: Mass tourism destroys the beauty of nature. There’s a casino there—it is disgusting. Everyone falls into this trap. Everyone wants to imitate.

Me: How do you prevent the tourist trap?

Tare: There is big difference between traveling and tourism. Either you are a tourist or you are a traveler. If you are a traveler, you go to a place for the experience, to enrich yourself. Unfortunately, in the last half of the 20^th century, mass tourism happened. In mass tourism, no one goes to eat local food, to meet local people or local tribes. Now what you do, you go, you stay in the same Sheraton hotel. Tourism and traveling are different concepts.

Me: Interesting statement from a man who said tourism could be the driver for economic development, but you are right. Everywhere I go, I see the same block signs with the city name, the same kiosks, the same food trucks… those Christmas kiosks out there? I just saw the same concept in Vienna, but on a larger scale.

Tare: I’m a romantic. I know it’s not going to happen, that we only get travelers here. Even so, we have to be careful in not making the same mistakes with tourism as other countries. Mass tourism has destroyed Greece, it has destroyed many cities, and it will destroy here as well.

Me: How do you stop mass tourism from destroying a country and how do you get travelers to come?

Tare: There are not that many travelers left. That is why we have to focus on tourism. The challenge is how to improve the tourism experience. People who go somewhere without understanding where they are, they are tourists—it’s not done in the traveling sense. There’s no spiritual experience. People in Michigan can go to Florida and then go to Europe, and they’ll have no idea they’ve left the USA. They travel in a bubble. They pay with the same Visa, stay at a Sheraton, eat at a McDonald’s. They are attached to it because it is safe, it is like home. How did it get this way? It is the centralization created by mass tourism.

Mass tourism has destroyed the environment, the culture. It is not easy to do it [travel] right. I like the Scandinavian model: fewer people, better quality.

Me: Wait, Iceland is drowning in tourists. They went with a cheap airfare strategy, and they are getting many, many tourists.

Tare: Norway is holding out for fewer [but higher quality] people. With cheap travel, you get hordes of people. These people still think they are in England when they visit Greece, for example. They drink the same beer, they watch the same football matches.

From Rachael Weiss' Me, Myself & Prague (2008)

They don’t manage to get the experience. Tourism is corrupting the soul, destroying the environment. It is very important to create a balance. You cannot sell a country because it is cheap. You cannot say, “Come to my country because it is cheap.” Cheap means sh*t.

Me: But one of the reasons we have “tourism” is because people, especially young people, can only afford to visit a place for two or three days. The more expensive a place, the fewer days most people can stay.

Tare: I’ve stayed in tents, I’ve hitchhiked. I had 60 bucks in my pocket and I visited 5 countries. You have to promote a country as a niche experience. Go for the experience—who cares what is the next destination? I once took a bus in Iran for 10 hours and ended up somewhere I didn’t know. I woke up the next morning and had no idea where I was. Nobody spoke English but I was fine. They thought I was American, but I was not. They are very pro-American, by the way. Turns out I was near a mine and had slept with local workers all night. 

Me: When was this? [Expecting it to be when he was much younger.]

Tare: 7 years ago. Take the bus and go somewhere. Have you ever been on a Greyhound in the U.S.? I don’t use apps. I just go wherever.

Me: Yes, but I grew up without much disposable income. I wouldn’t recommend Greyhound to anyone coming to California because the experience with each station varies greatly, and America is too spread out to make travel solely by buses viable for first-time travelers. Once the bus drops you off, you usually can’t walk somewhere. It’s not like Europe, which is much more compact. We have not invested in infrastructure in America. The buses are often from 20 or 30 years ago.

Tare: Ok.

On Politics

Me: Do you think Albania should continue to be part of NATO?

Tare: I think if you join the club, you have to pay. You can’t even join a book club these days without paying a membership fee.

Me: I saw Basha, the opposition leader, speaking against the incumbent politician on TV, and it was a spirited discussion. It makes me optimistic about Albania, to see that kind of peaceful opposition. Basha is young and he seems to have good ideas.

Tare: Young? His ideas are old.

Me: Wait, isn’t Lulzim Basha the younger politician [from Democratic Party of Albania, in the opposition since 2013], and Edi Rama the older incumbent [and current Prime Minister, affiliated with the Socialist Party]?

From Melody Warnick's This is Where You Belong (2016)

Tare: [Sighs] You are right—Basha is the younger one. He has a young face, but his ideas are old. This is the problem with TV—it projects false perceptions, even unintentionally.

Me: What has Basha or the opposition done that you disagree with?

Tare: They had power for eight years. People are not stupid. They see politicians with fancy cars, fancy watches, and these politicians do not have other jobs.

Me: I notice wherever I go, I get a receipt for services immediately, which includes the VAT. Is that new?

Tare: The law was there 20 years ago, but compliance began only 3 years ago. VAT has finally become standard. Since three years ago, we [the current majority] have made things much tighter.

Me: From what I’ve heard, power outages are a big problem here. Even coming to the city center from the airport, all the street lights were off.

Tare: Yes, I know this issue. The municipality is responsible for the power. It was not receiving sufficient funding.

Me: But this is happening under your party.

Tare: Yes, but it will be fixed. Electricity is provided through a public-private entity. It was an issue with collecting taxes and getting it to the municipality. Now that we are actively collecting taxes, we can better fund infrastructure. The problem is that the local entity is not receiving the taxes. This is a local issue where the taxes are being collected by the federal entity but not making its way down to the local entity efficiently.

Me: How did you change the culture with respect to VAT and other issues?

Tare: Let me give you an example. A while ago, I went with a representative to see the process for issuing birth and death certificates. There was a long line of people. When you reached the front of the kiosk, you gave your money to an outstretched hand, and then in a few weeks, you’d return to get your certificate. The representative told me that even if he is the most honest person, he cannot fix this [i.e., he could not stop corruption from happening eventually].

So the former mayor of Albania set up an office. It was a nice environment, and employees dressed well. We made sure the process was a one-stop shop with online facilities, online payment, and so on. The lines disappeared, and the process is now an excellent statement that proper service can improve the citizen’s life. The overall idea is that we must provide better service.

This place? [motions around the Bazaar we are sitting in.] It used to be a dump. My kids came here recently and said it is much nicer now. People are not stupid. They notice changes. They notice better service. 

Me: What is the Albanian Dream?

Tare: We are a small country. We have lots of energy here, and we need to channel the energy properly. We are now two generations away from Communism [over 25 years have passed since the fall of Communism in Albania]. We need to build technology. How did Malaysia and Singapore do it? The key is to channel the energy we have into proper outlets, and once we do that, we can see what the young citizens want.

Me: Do you want foreign capital?

Tare: We are actively trying to attract foreign capital outside of tourism, but we are a small market, and it is not easy.

Me: What is the role of public sector in attracting capital and businesses?

Tare: [chuckles] We don’t have one now. We see the private sector going after opportunities on its own.

Roberto M. Unger, Free Trade Reimagined (2007)

On Basketball

Me: What sports did you play?

Tare: I played basketball. I was a forward and played both small and power positions. I played for Albania’s national team.

Me: What was that like in the old days, playing for the national team?

Tare: You will not understand those days. A person who hasn’t lived under Communism cannot fully understand, even if I explain it. My wife, who is from Michigan, even she does not understand when I tell her about life under Communism. You cannot understand unless you were there.

Me: I’m more optimistic than you on this issue. Give it a shot.

Tare: [sighs] It was a big deal for us. Sports are a big deal for a country. The state took care of you as much as they could. They looked after you. We grew up with sports. The Russians can understand me immediately but not Americans. The upbringing is so different.

Me: We have problems now in America with parents pressuring their children to compete and hiring private coaches, leading to burned-out kids.

Tare: The Communist system [modeled on the Soviet system] was genius in creating structure. Take away the ideology, take away the propaganda, and leave just the basics—what they did here was genius. [Note: comment refers only to the specific system created by the Communists for different parts of life, i.e., art, culture, sport, community base, etc.]

Each school had a chain system—a regular academic school attached to another school that specialized in one particular sport or activity. [Note: this sounds similar to some charter schools in the U.S., especially in Las Vegas.] This meant that one school specialized in basketball, another school specialized in another sport. A lot of schools were at different levels and in a natural way.

Me: So I actually know a little bit about this because I admire perhaps the greatest Soviet/Lithuanian basketball player of all time, Arvydas Sabonis. He talked about this system before.

Tare: My dad was an athlete, too, so of course he directed me into sports. They direct you, but the chain was natural. I didn’t feel pressure. You didn’t pay anything [which is different from the United States, where expensive private coaches are becoming more common]. We had a Pioneers Club, sometimes called the House of Pioneers. You go there and you learn the basics. It could be sports, it could be handicrafts. It was a house where you discovered talents and promoted them.

People [today] don’t meet anymore in a coordinated way that builds community. The Communists had meetings for propaganda purposes, but take away the propaganda, and there was more community building. Now, TV has taken over. People sit in their houses and don’t go out. People in the same neighborhood don’t meet each other anymore in a substantive way. Before, under Communism, for propaganda reasons, every weekend, we would all meet together. For example, a cultural center for a specific region, every weekend, would take equipment into the mountains by mules and show a movie. 

[Note: I didn’t follow until I realized that the majority of people in Albania, even today, live in villages or the mountains. The Communists, when they were in charge, had to contend with bringing together vast stretches of people who didn’t necessarily have much in common and who didn’t even have access to TV, much less the internet. How do you unite a people who lack basic access to information or what their government is doing for them? It is difficult to imagine what it was like in the past when you are in a major city filled with young people, but Tare sheds light into how sports was used to unite an entire nation, and why it was so important for the Soviets/Communists to win, especially in the Olympics. This also explains why the Soviet Union kept its star athletes like Sabonis for so long rather than allow them to earn much more money abroad.]

They [the Communists] would take equipment to the mountain every week. People lived in the mountains, so they don’t know what is going on. The government was bringing movies up to the mountains. Yes, it was a part of propaganda, but what I’ve discovered now is that apart from propaganda, it was the best way for people to come together and talk. Everyone now stays home and watches TV. They’re more isolated than they used to be! Today, Albania gives concerts in the villages. 60% of Albanians still live in villages or mountains. We have brought in violinists from China and we hold similar events to bring people together.  

In the past, people were more spread out, but social interaction and collaboration was not based on money. Despite the propaganda, the Soviet Union’s Communist system, which was copied by many countries, attracted talent and brought people together in a natural way.

Me: What are your projects here in Albania?

Tare: First, we are building an underwater museum. People can go down into the water and breathe through diving equipment. There’s already one in Mexico. Second, we are also connecting coastline and mountain areas so people can experience remote areas.

Me: Isn’t that extremely difficult to do? You have to pave new roads, use cement…

Tare: No, in the old days people used paths. The paths are there. We need to put signs up, use navigation apps, and work with what we have so people can stay with villagers. There’s an article in WaPo about this project. [Link: http://invest-in-albania.org/washington-post-writes-mountain-tourism-albania/]

2007-2008 was the end of the era of the travelers in Albania. Mass tourism took over after 2008. The private sector has been aggressive in promoting fairs and other events. Of course, the state puts money in advertisements, but not as much as the private sector’s efforts. The difficulty is implementing concepts. The word sustainable is used everywhere, but how sustainable is it really?

Me: Can tourism promote economic development, especially in rural areas?

Tare: Yes, but it needs experienced guides. It takes time, it takes a special model. Right now, the model is this: whoever has the money wants to make the returns.

I have three kids that need to be picked up from school. I have to go now.

Me: Thank you.

Disclosures: I wanted to take Mr. Tare to a seafood restaurant next to the café, and we went to the quieter location to talk, but he only eats fruits and vegetables. I gave him some tea from a pot I’d ordered for myself and the only “benefit” to Tare was a glass of still water. Mr. Tare is a man intent on changing Albania’s perception in the world, and the last politician I’d expect to be caught in any corruption scandal.

Budapest, Hungary: at the Crossroads of History

Budapest's unofficial mascot seems to be the greatest cat of all--the lion. 

Its major indoor market is called the Great Market, though some call it the Central Market. Everywhere you look, it seems as if Budapest was the center of great things--a long time ago.

And indeed it was. Europe's largest and most vibrant Jewish community--450,000 Jews--lived in Hungary. 

Europe's largest synagogue is in Budapest and nearby is perhaps its most beautiful one. 

The most colorful synagogue I've ever seen.
Not Dohany St. but an Orthodox one on Kazinczy St.

Then came Austrian-born Hitler and the rest, as they say, is history. 

From the Museum of Terror--a must-see.

Few people know the Soviet Union liberated the Jews in Budapest or that Hungary was allied with defeated Nazi Germany. 

From Dohany St Synagogue, Jewish Museum

The consequences of post-WWII agreements continue today across Eastern Europe. Everywhere the Americans and Brits had jurisdiction is more open, and everywhere the Soviets controlled has been more sedate. Two factors are responsible for such cultural demarcation: the Soviet's economic system, which provided stable jobs and pay but no incentives for entrepreneurship--creating total dependency on the state--and the Soviet Union's habit of brutally suppressing dissent.  

From Hungarian National Museum

I've been struggling to understand why so many liberators and victors become exactly like their enemies, such as America's NSA mirroring East Germany's Stasi, and I think I have a partial reason. After WWII, the Soviet Union lost 26 to 27 million citizens. It liberated millions of people previously under the yoke of Nazism. It was in no mood to entertain anything superfluous or anything but total acceptance of its principles. It genuinely believed it was bringing the "right" economic system to Eastern Europe and dissent was dangerous to its vision of peace. In short, having defeated the Nazis, it would not allow similar visions to flourish under its watch. The risks were too high, the loss of life already too much.

Have you ever been on a bus with a group of teenagers and young adults? They are almost always the ones least willing to be courteous, the ones too young to understand or care about history. To the Soviet Union, whose sacrifices and discipline won the most vicious war in modern history, this youthful carelessness wasn't a product of hormones but of idleness. The cure would be physical work and hard labor to build up the wayward youths' character and deliver an appreciation of the Soviet way. As anyone who has worked with older children and teenagers understands, iron-fisted methods never work; indeed, they always backfire. 

Thus, the Soviet Union's response--allowing a system of anonymous informants, creating labor camps, allowing the Hungarian secret police to arrest some of Hungary's best and brightest, and rewarding entities that sought to mimic the Soviet Union's methods exactly--led much, if not most, of its avant-garde talent to leave--many of them to America. 

From the House of Terror. Is Charles Schwab in America because of the Soviets?

The Soviets' economic system didn't need entrepreneurs or artists anyway. Its block-like buildings and morose subways are designed to be utilitarian and long-lasting, not beautiful. Engineers and scientists were prioritized, not art or music or other silly notions of youth. Before you unfurl your American flag, note that the United States wasn't exactly enamored with its own youth around the same time period. Even today, the U.S. incarcerates the most children in the developed world: the "United States leads the industrialized world in the number and percentage of children it locks up in juvenile detention facilities, with over 60,000 children in such facilities in 2011... The US also sends an extraordinary number of children to adult jails and prisons—more than 95,000 in 2011." Adults everywhere dislike forces of change, which usually come from younger generations--at least when they're not saddled with student loans and debt. 

In any case, the Soviet Union's efforts to enforce ideological conformity eventually backfired, leading to the Hungarian Revolution of 1956. 

As in Panama against the United States' occupation of its land, the students led the charge--but were crushed. 

Anti-American mural seen in popular Panama City street (2017)

At Panama City's largest university cafeteria (2017) 

Whereas President Carter chose the moral path of non-occupation and immediately began negotiating a fair treaty with the Panamanian government after the deaths of Panamanian student protestors, the Soviets doubled down. They sent more troops into Budapest and surrounded the capital. The liberator had become the oppressor. 

I don't claim to know much about European history, but I've visited a museum or two, and here's the best map I've seen that explains Europe. 

Hungarian National Museum

Basically, it's everyone against their neighbors to the left, right, north, and south. Until WWII, political mobs across Europe competed for power, usually with disastrous consequences, until the biggest mob of all, the Soviet Union, came to power and finally brought peace. Unfortunately, such peace came at a cost: total obedience to the Soviet way of life, especially its economic system. (Being in Eastern Europe makes one appreciate inequality as a necessary ingredient of difference, but of course not so much as to create a similar concentration of power as the Soviet system.) 

What about Budapest now? The capital city is the combination of three different areas: Buda, Obuda, and Pest (pronounced "pesh"). If you visit, you will choose between staying on the Buda or Pest sides, separated by bridges over the long Danube River. I prefer the Pest side, which has the energy, the synagogues, and the older buildings. The Buda side is more developed and resembles any other semi-modern European city outside of Buda Castle and Fisherman's Bastion. See the Andrassy and Ullio streets. Visit Cafe Frei on Vaci street. See a movie at Toldi Cinema--I recommend Nimrod Antal's The Whiskey Robber (with English subtitles). Definitely visit the Museum of Terror, similar to one of my favorite museums, Berlin's Checkpoint Charlie Museum. 

Hungary's history cannot be forgotten, but Budapest seems to be trying to turn a new leaf very, very cautiously. For now, it is unclear which direction Hungarians will take. I do not sense the weirdness of the Czechs, the banality of the Austrians, or the energy of the Germans. I only sense a preference for being left alone, as if the Hungarian secret police is still listening somewhere. It wouldn't surprise me if, like their great cat statues, Hungarians remain inscrutable. 

© Matthew Mehdi Rafat (2017)

Bonus: I saw this passage in one of Hungarian Maria Schmidt's books and don't know what to make of it. 

Hungary as "court jester"?

Rakosi--born Mátyás Rosenfeld--was a Jewish Stalinist and a Soviet puppet leader who later repudiated organized religion. He was the Communist Party's leader in Hungary from 1945 to 1956 and features prominently in Soviet propaganda. When younger or more idealist Hungarian Communists became more popular--like Laszlo Rajk or Imre Nagy--they were set up and/or executed. In Rajk's case, he was unjustly framed for collaborating with capitalists and foreign powers. Rakosi died of natural causes. 

Vienna, Austria: Nazis and Cowards, but Not All of Them

You don't need to read a Philip K. Dick novel to see what would have happened if the Nazis had won--just come to Vienna, Austria. I've never seen so much informal racial segregation in my life. Go on the subway--not a single group of people, whether two or five, has diversity. People of Turkish descent, whether citizens or not, are with other Turks. Blacks are usually alone. Chinese are with other Chinese. And so on.

"But wait," you say, "Austrians can't be influenced by the Nazis--the Nazis wouldn't have given equal citizenship to non-whites!" At first, perhaps, but after war comes peace, and peace involves daily drudgery. Victors need people to do work they don't want to do, preferably for free or low wages. In this regard, the Austrians have mastered the race to the future. Almost every single person in the city center working with his hands or in lower wage professions is not a white Austrian. 

Go to Naschmarkt, an ordinary and forgettable outdoor market--observe the people actually lifting the crates. None of them are blond or white. Go to a fast-food restaurant in the city centre--none of the workers are white Austrians, though you'll see the occasional white manager. I've been to this McDonald's--where they serve beer--three different days, at different times. All the customers have sat with the same race, regardless of the group's size. I've just now seen my first mixed couple, a single Austrian and his British-accented African-Austrian girlfriend, in the entire city in the past three days. 

Trying to discover the cause of so much informal segregation, I've chatted up Persians, Turks, Serbs, and Chinese residents, and none of them could give me a definitive answer. One white Austrian told me I was in the city centre, where it was expensive, and I needed to go to districts 10, 11, 12, etc. to see mixed couples. He, a real estate developer, was the only Austrian I met who had invited non-whites into his home. I'll tell you more about my experience in the "lower" districts later. For now, let me summarize a few conversations I had with non-white residents. 

Persian female newspaper/magazine shopkeeper (Conversation in Farsi.)

Me: "I don't like it here. Why do you think there are so few mixed friendships here?"

Her: "I don't know. They [the Austrians] are [says Persian word I don't know]." 

Me: "What's that word mean?"

Her: "It means they keep to themselves, they're not open like us. We are talking now, and we just met. There's no spontaneous conversation like this with Austrians."

Me: "Are you a citizen?"

Her: "No. I've been here over a decade, but I work part-time here. To get citizenship, you have to work full time for seven or eight years." 

Me: "Have you had any problems here because you're Iranian?"

Her: "No. The newspapers publish lots of stories of crimes by refugees, usually Afghans, Gypsies, and Syrians--they haven't made their way to Iranians... at least not yet. If you tell Austrians you are Iranian, they will like you."

Me: "Are you the owner of this shop?"

Her: "No--the owner is Iranian. In fact, this entire street is majority-owned by Middle Easterners. Are you thinking of moving here?"

Me: "God no!"

Her: "Oh, good! Don't do it!"

Me: "You cannot run away from history. It is in the ground and the soil does not forget." 

Her: [Nods her head.]

Me: "Are you married to an Austrian?"

Her: "No. An Iranian."

African museum employee, Austrian citizen

Me: "Do you like it here?"

Her: "Yes."

Me: "Do you notice all the lower level workers in Vienna are non-white?"

Her: "The people who work in museums are usually university students. I have a Master's degree."

Me: "Well, how many of your professors in university are non-Austrian?"

Her: "One."

Me: "Really? Where's she from?"

Her: "France."

Me: "Oh, a black professor from France?"

Her: "No, she's French. She's white."

Me: "There are lots of black French citizens, but ok. So zero non-white professors at your university."

Her: "Yes."

Chinese restaurant waiter, in English 

Me: "Why do you think it's so difficult to mix here?"

Him: "The Austrians aren't used to our food. We eat chicken feet and other things they find strange."

Me: "Are you a citizen?"

Him: "Yes. I've been here many years." 

Turkish Uber driver, in English

Me: "I can't believe almost everything closes at 10pm in the capital city." 

Him: "Yes, it's a quiet city. Everyone goes home and relaxes at home after 10pm." 

Me: "Do you like it here?"

Him: "It is ok."

Me: "Are you married?"

Him: "Yes." [Proudly displays his phone's background photo, which has a photo of an adorable baby girl.] 

Me: "Is your wife Austrian?"

Him: "No. Turkish." 

I could go on, but you get the point. Not a single non-white with whom I spoke was married to anyone except his or her own ethnicity. Worst of all, when I would have these conversations--in which I got progressively louder with each passing day, unable to believe that it was possible for a capital city with so much diversity to have so much social segregation--the Austrians around me looked surprised. To them, there were no issues, it seems. I'm not surprised far-right candidates are winning in Austria, and I think it will get worse. In Prague, which successfully integrated 60,000 to 80,000 Vietnamese immigrants, when I mentioned their most famous far-right politicians, the younger generation openly voiced opposition. In Vienna, the younger generation shrugged their shoulders when I asked similar questions. After I explained this difference to one of the younger women, she said, "We are not so much into politics." 

That's when I realized these people are like Germans, but without the guilt. They think their situation is perfectly fine, even as far right candidates rise up. They don't care. To them, Nazis are something that happened next door in Germany, "not here." But of course it happened right here, which is why the buildings are so pristine, and the museums so wonderful. 

From the military history museum, which includes the car in which Archduke Ferdinand was shot & a Howitzer.

When I remarked the gold in the Imperial Treasury of Vienna must have been stolen, the real estate developer I mentioned earlier argued most of the gold "wasn't stolen," "maybe only 2 to 3%," and the artifacts were collected under the Habsburgs. He didn't respond when I said that doesn't account for what Nazi officers brought into Austrian territory after it became clear Germany would lose WWII. (I did not add that if it talks German, acts German, looks German, eats German food, and drinks German beer, it's an Austrian Nazi.) 

When Hitler--an Austrian, not a German--invaded Austria, his birthplace was first on his list of country collectibles. I don't know much about European history, but I suspected Austria--one of the few countries in Europe that still speaks German as its primary official language--didn't put up much of a fight. Sadly, my suspicion was confirmed. From Wikipedia: 

On the morning of 12 March [1938], the 8th Army of the German Wehrmacht crossed the border into Austria. The troops were greeted by cheering Austrians with Nazi salutes, Nazi flags, and flowers. For the Wehrmacht, the invasion was the first big test of its machinery. Although the invading forces were badly organized and coordination among the units was poor, it mattered little because the Austrian government had ordered the Austrian Bundesheer not to resist. [Source: Albert Speer recalled the Austrians cheering approval as cars of Germans entered what had once been an independent Austria. Speer (1997). Inside the Third Reich, p. 109] 

Even Austrians themselves don't seem to deny they are cold people. Actual conversation with an Austrian woman:

Me: "You like it here?

Her: "Yes."

Me: "But the Austrians are such cold people."

Her: "Not all of them."

Me: "Well, not all Germans were Nazis either." 

Perhaps the far right voters are the ones who know exactly what the ethnic minorities, including the citizens, think of them and are uninterested in collaboration or progress. And yet, the far right, under current circumstances, has absolutely valid points. Why allow a permanent underclass to exist in your society? Why shouldn't you deport people who don't appreciate your culture, regardless of disagreements about its warmth? How is it good for a country to have a growing segment of society only there for money? 

Remember the blond, blue-eyed real estate developer who told me to visit the lower districts, where I'd find mixed couples? I asked him to input the name of a place in Google Maps, and I got an Uber and went straight to the spot. Here's what I found: 

Basketball hoops in poorer neighborhoods look similar.

Note the inscription under the sign.

I had entered a place indistinguishable from a Turkish neighborhood. (I should know, having recently spent a month in Turkey.) Sure, there were a few non-Turks, but they could have been mistaken for tourists.

When I walked into a German, er, Austrian restaurant, every single person sitting down was white. They stared at me as soon as I walked in, and I slowly backed out like a cowboy who'd entered the wrong saloon. When I chose a Turkish restaurant, there were non-Turks inside, but no one was white. I ordered a large tea in Turkish. (Say "finchan chai" to blend in if you're a brunette like me.) The food was fantastic. 

At this point, I thought the Austrian real estate developer was messing with me, but then I realized he probably doesn't come to this neighborhood. He's heard of it, but as an affluent person, he has no need to come here unless he really likes Turkish food. (We met in an upscale coffeeshop in the city centre.) 

When the far-right talks about "refugees" creating dangerous neighborhoods, they mean the lower districts in Vienna, about 20 minutes by car from the city center. The problem is, these people aren't refugees. They're just racial minorities. Instead of Chinatown, they've created Turktown. The Lebanese, Chinese, and Indians have established homogenous neighborhoods all over the world, but if the newspapers are consistently highlighting crimes by x minority group, I can see why the far right is gaining ground--again--in Europe. 

I can blend into Turktown at least a little, and I love good, reasonably-priced food, but I did not like the neighborhood I saw. I'd go back to the restaurant, because the börek was too damn good--better than Turkish food in Istanbul--but the vibe is strange, just like the vibe in the city centre. People aren't as comfortable speaking English in the lower districts--they prefer German--and like most Austrians, the Turks don't smile unless you make the initial effort to socialize. It's as if both racial groups have taken on each other's worst traits and added a "hesitancy" clause to tolerate each other without any actual integration. Imagine the Tower of Babel, but in reverse--everyone speaks the same language, but no one talks to each other. 

How does all this help you, an aspiring tourist? It doesn't, so let's change that. The Museum of Natural History (Naturhisorisches Museum) is incredible. It covers geology, anthropology, astronomy, and everything else in between. Its exhibit on the creation of the universe is one of the best highlights of any museum. 

You've got to see Schönbrunn, the old palace grounds. It was there, surrounded by art from all over the world, imported by the Dutch East India Company, I realized governments used to derive their legitimacy through artists and trade. Trade (aka business) would generate taxes to pay for the military, but also access to knowledge of other cultures and art. Since only royalty could afford expensive goods--often with debt that sometimes had to be paid off by melting down gold--they had access to knowledge unavailable to the general public. Historically, successful governments used their power to promote knowledge, but today, anyone with a laptop can gain equivalent knowledge and goods. In such an era, especially when private charitable foundations can promote sports, arts, and theater even better than politicians, how do governments stay relevant besides through the military? How should governments adapt to gain voter support but without promoting an increasingly contentious and costly arms race aka the protection and surveillance technology racket? (By the way, I skipped Belvedere, but if you have time, I hear it's nice.) 

Schonbrunn

The military history museum (Heeresgeschichtliches Museum) is also worth a look. Lots of Nazi memorabilia, if you're into that kind of thing. To save money and get convenient access to the major sites, you can buy a multi-day pass from Vienna Sightseeing or Big Bus. I used Vienna Sightseeing and appreciated the convenience. 

When arriving at Vienna's airport, you will see a few kiosks with CAT (City Airport Train) tickets sold. These kiosks also allow you to buy a 72 hour pass to buses, trams, and trains throughout Vienna. Get the combo pass--it's a great deal and applies to everything except horse-drawn carriages. When you use the 72 hour pass for the first time, you will push the ticket into one of of the boxes prior to entering a subway, which will provide a timestamp. You may take the CAT from the airport to a subway station in the city centre, where you can find your favorite dessert, whether sachertorte, Kaiserschmarrn, apfelstrudel, or topfenstrudel. (By the way, I should have mentioned this earlier--the word "Vienna" is uncommon in Vienna. The proper word for the city is "Wien.")

My last evening in Vienna/Wien, I took the subway again and saw a group of police officers converging on a group of Turkish teenagers. I can't be sure what happened, but the Austrian-Turkish teenagers didn't resist or look concerned--in fact, they looked used to this kind of treatment. I took a photo far away from the "action," but it confirmed my suspicion about countries that pass miscegenation and segregation laws, whether Nuremberg or Jim Crow: oppression always backfires on the oppressor. 

When you attack or seek to isolate or humiliate your neighbors, history does not forget. Either your neighbors' hopes and dreams take root, or their blood seeps into the ground, through the cement, and stays there. You feel it, too, and you spend your gold not on art or trade, but combating your own fears. A circle of suspicion generates, then a self-defeating cycle. Yet, the fear isn't coming from the people you are policing, but the ghosts of your own history, your own failure to resist, and your own inability to realize you have created a country that isn't normal. 

November 22, 2017. Note the teenager surrounded by all-white police personnel.

I don't think Austria's tourism board would be very happy with my suggested slogans, but I'll give it a shot anyway:

1.  Come for the Museums, Avoid the Nazis.
2.  Vienna: Where to Feel Proud to be American.
3.  Hitler's Birthplace: How the Germans Got a Bad Rap. 
4.  Yes, the Trains Run on Time. 

And so it goes. 

© Matthew Mehdi Rafat (2017) 

Bonus: I just saw a white-skinned and dark-skinned teenager together. The dark-skinned teenager didn't look like he knew the process for returning a McDonald's tray (it's different from America--Vienna has table service and/or a specific cart for the tray instead of a garbage can), so maybe he's not Austrian, but it's a good sign. At least some people from different backgrounds are talking to each other. 

Double Bonus: it's now 12:05AM, and a group of four young adults, three whites including an Asian, just sat down next to me. Maybe there's hope after all for Austria. 

Triple Bonus: even the Hungarians despised the Austrians. Check out what I found at the Hungarian National Museum. 

P.S. Believe it or not, Austria is essentially a petrostate, though nowhere near the same scale as Norway. Its largest company is the OMV Group, followed in size by several banks. OPEC's HQ is not in the Middle East, but in Vienna. 

Seen in Budapest, Hungary.

Principles

As an owner of an American passport in 2017, whenever I read anything from President Eisenhower, I weep inside. 

"A people that values its privileges above its principles soon loses both."

Bonus: "Some politician some years ago said that bad officials are elected by good voters who do not vote."

61.4% of eligible Americans voted in the 2016 election. Sound high? Only 28.5% of eligible Americans voted in the primaries, which led to the nominations of Hillary Clinton and Donald Trump.

Meanwhile, America's current mood seems stuck between Clockwork Orange's mindless violence and Nurse Rached's ordering of a lobotomy.