Tuesday, August 17, 2010

Red Pill Edition: Is Yahoo's Carol Bartz the One?

Dear CEO Carol Bartz:

I'm going to give you the blue pill first. You've done a wonderful job fixing many of Yahoo's dysfunctions. Before you arrived, Yahoo users were bombarded with "new-old" ideas, like "Yahoo 360" (a second-tier version of Facebook); constant recycling of entertainment news; and technical glitches too numerous to recount here.

Lest anyone of us forget, you run a fine, trail-blazing company. As I remember, Yahoo was the first major company to offer free lifetime email accounts and to make it easier for laypeople to use internet resources. Yahoo's actions a decade ago helped expand the internet and set the stage for billions of people worldwide to communicate with each other.

And don't think I haven't noticed your take-charge business style. After I complained publicly about all the entertainment news on your home page, you fixed it within a few weeks. Yahoo's home page no longer seems to constantly feature stories involving the Kardashians and Paris Hilton. (From the bottom of my heart, thank you. And thank you for finally fixing many of the glitches in Yahoo's calendar.) Also, just when I thought Yahoo's fantasy sports couldn't get any better, you outdid yourself yet again (the new linear stat graphs are wonderful).

Yet, as you know, Yahoo still has problems. I want to make sure these problems are on your radar screen, so it's time to take the red pill.

Problem 1: Yahoo Tailors its Content to Maximize Eyeballs, another Way of Saying it Emphasizes the Lowest Common Denominator, i.e., Superficial Content over Substance

At this year's annual meeting, I told you Yahoo's front page had gotten so asinine, I had switched to your main competitor's home page. I'm still not back, because for the most part, your front page features stories I've seen before or items I don't care about. In the future, content will be king, and right now, you mostly recycle other people's content based on popularity. Well, it turns out the popular kids on the internet love asinine, superficial stories, and when you move with that crowd, you lose credibility with the nerds, geeks, jocks, goths, rebels, and recluses--i.e., everyone but the cheerleaders and their admiring followers. Is that really the direction you want to go? Headfirst into the land of the average and the Simpsons' Ralph Wiggum?

And do you really think advertisers want to display ads on a website that has no focus? Wouldn't it make more sense to break up Yahoo into multiple sites, where you could tailor content (and ads) to more specific groups of people? Google uses AdWords to tailor its advertising to specific users--what do you have that can compete with AdWords?

Problem 2: Hateful Comments

Your desire for mass appeal extends to the comments section of your articles, which you do not actively monitor. As a result, Yahoo's comments sections are filled with the backwards side of America. Few other reputable websites would allow the comments I saw on August 17, 2010 on Yahoo:

"DON'T BE GAY!!" on an article discussing a Mississippi school district's policy forbidding women from wearing tuxedos for senior yearbook portraits.

"Something needs to be done about the black problem. Why can,t [sic] the scientfic [sic] community get together and figure out a way to stop the pieces of scum from reproducing?" From Bill in Sacramento, on an article where an African-American mother killed her children ("SC mom killed kids, dumped car in river"). [Note: the person who wrote the comment should have looked up 1994's Susan Smith case before associating race with child murder.]

Re: article titled, "World Bank pledges $900 million in flood aid to Pakistan": "Helping any Muslim controlled country, is like a U.S. soldier who sees a wounded enemy soldier on the ground and (being compassionant) [sic] decides to reach down and lift him up for medical treatment. Then, as soon as the person is lifted, the booby trapped bomb underneath him goes off killing him and many fellow soldiers as a result of his (compassion)and stupidity. Only a fool will be compassionate to his enemy. Kill them where they stand, or lay for that matter. The Pakistanie's [sic] harbor the taliban, fellow muslims. Muslims supply money to the Taliban, fellow muslims. Do we owe them any donations? Yes. a quick bullet to the head." This comment received 5 "thumbs up" and 0 "thumbs down." At the same time, another more intelligent comment--"Taliban terrorists? It's innocent people who are dieing [sic] from this flood, such as farmers, women and children"--received 3 "thumbs down" and only 1 "thumbs up."

"He [President Obama] will never reform them [Fannie and Freddie Mac] as it disperses too much money to the black race." Comment in article titled, "Obama seeks new design for housing, Fannie/Freddie." 8 "thumbs up" and 5 "thumbs down."

"My son bought his 1st home last summer and still has yet to receive his $8,000.00 credit, in fact it was denied. So a 25 yr old man hurried to buy a house for this extension and government decided he didn't qualify, Maybe because he was white?" Same article, 6 "thumbs up" and 1 "thumbs down."

I will stop there, but I hope you see the problem. As you expand, you should be careful that your quality control doesn't deteriorate. I once saw a baiting, anti-Muslim post you featured prominently on your website. I've come to expect that kind of sensationalism from Rep. Rick Lazio, Rep. Peter T. King, and their ilk, but I expect Yahoo not to lend its imprimatur to such content. And I don't want to see overtly hate-filled messages of any kind when I go to your website. Is that so much to ask? How hard can it be to hire several hundred part-timers to monitor and screen the comments pages to ensure your website becomes a more civilized place? I know you won't get as many "page hits" and you'll be accused of being elitist, but several other media websites already monitor comments, and I bet their users actually spend time reading the comments.

And yes, I know you have a dilemma, because many people like reading the comments sections precisely because of all the idiots who post. Even so, for those of us who aren't as easily amused, there must be a way for us to read comments without being subjected to idiots. (See idea above, about breaking up Yahoo into different sections tailored to different sets of people.)

If you really want to think outside the box, try this: administer a worldwide, voluntary multiple-choice test to Yahoo users. Make it a big event, where you either have people take the test at physical sites, or you give users passwords and allow everyone to take the test at the exact same time online. Include content from many different disciplines, such as economics (What is a positive externality?);sports (Which team did Barry Sanders play for?); entertainment (Who is married to Jennifer Lopez?); and so on. Based on the number of correct answers, you can then offer users an option of joining exclusive pages tailored to their knowledge and interests. If you handle this right, someone's Yahoo test score could become part of America's rite of passage, just like someone's SAT score. Besides, wouldn't advertisers love gaining access to more specific groups of users?

Problem 3: Videos that manage to play the commercials perfectly fine, but when it comes to the actual content, the video freezes. Also, videos that lack captioning, which excludes millions of people worldwide.

Before dealing with the comments problem, you can fix an easier issue--namely, your video streaming (especially in the sports section). In order for advertisers to trust your site, they need to know that users will click on Yahoo videos and watch their commercials. When users click on Yahoo videos, they expect to see something fun, unique, and relevant.

Yahoo's responsibility isn't just to offer interesting videos and clips, but to ensure that both the ad and the content play properly. You're doing well when it comes to streaming the commercials, but not when it comes to the actual content. I can't tell you how many times I've sat through a commercial, hoping to see a fun sports moment, only to have the video freeze on me. If my computer can play your commercials perfectly, why does it have a problem playing the actual content? If you don't fix this problem, I won't click on any of your videos. After all, fool me once, shame on me. Fool me twice...

Also, why doesn't Yahoo offer closed captioning for its videos? Hulu, Youtube, TED, and Google all manage to caption their online videos. Why can't you do the same thing?

Problem 4: Lack of Focus. Who are you?

Right now, you're the John Dewey of the Internet. You've dumbed it down so everyone can play. That was great ten years ago, but it's no longer sufficient to be a mere content aggregator. To be fair, one of the best sites on the internet today is Rivals.com, your college sports page. Unfortunately, Rivals.com seems to be your only example of consistently interesting Yahoo-generated content.

When you do have excellent content, we notice. A long time ago, you had an article following up with the players on George Mason's 2006 "Cinderella" basketball team. Josh Peter's article was one of the best articles I've ever read, and you owned the content. So what did you do with Mr. Peter? I have no idea. He's still listed as one of your reporters, but he hasn't written anything since November 2009. Instead of giving Mr. Peter (or Michael Silver) major publicity, someone decided to give Dan Wetzel valuable virtual estate on Yahoo Sports--even though the quality of his "reporting" and writing has been steadily declining (perhaps because he was busy writing a book or two).

Listen, when you find quality, you need to keep it. With a little more placement and internal advertising, you could have the next Bill Simmons. I mean, you're the 800 lb gorilla when it comes to online eyeballs. If you have a great writer, you can take him or her to the next level. And if you hire good journalists and writers, at some point, Rivals.com could be the next ESPN.com. You just need to dream big and aim high, and unfortunately, I don't see that visionary attitude right now at Yahoo.

I happen to be available part-time if you want someone to help you with quality control or editing, but journalism majors nationwide will work for peanuts and resume filler. Why aren't you cherry-picking the best ones and using them? Bring back journalism so Americans don't have to rely exclusively on Bloomberg, the BBC, the Christian Science Monitor, and Al-Jazeera for real news. And yes, I know you're ahead of me in this regard. You're already using articles from Seeking Alpha and the Christian Science Monitor to bolster your content, but you could be doing so much more. You don't even need to focus on journalism to expand your content. Why not have a site similar to The Onion? The writers from that website probably aren't making tons of money, so why can't Yahoo create unique content if The Onion can do it?

That's all I have for now, Ms. Bartz. I used to have a small crush on former President/CFO Susan Decker, but it turns out, she wasn't the One. If Yahoo is the Matrix, then shareholders are hoping you are Neo. Please don't fail us. The internet needs you, journalism needs you, and America's readers need you. I know it's in you. And I know that some people will be afraid of change, even though being a generalized content aggregator does not confer a competitive advantage in today's online marketplace.

I don't know the future. I'm not here to tell you how the internet revolution is going to end. I'm just hoping you're going to show me a world without the old Yahoo. A world without rules and controls, without borders or boundaries. A world where anything is possible. How we get there is a choice we leave to you.

Sincerely,

Matthew Rafat

Disclosure: at the time of publication, I had an insignificant number of Yahoo (YHOO) shares.

Judge Posner on Unions

Judge Posner on unions:

http://www.becker-posner-blog.com/2010/08/unionism-and-economic-recoveryposner.html

A principal goal of unions of course is to raise wages, though in doing so it causes employment to fall by raising the cost of labor relative to the cost of capital. Keynes emphasized (though the point was not original with him) that workers strongly resist cuts in their nominal wages, where “nominal” means the dollar amount of the wages and is contrasted with “real,” which means the purchasing power of the wage. In an economic downturn, an employer who thinks it infeasible to reduce the nominal wages of his employees will have to lay off workers so that his costs of production are not excessive in relation to the diminished demand for his product. Therefore the higher the nominal wages of employees, the more unemployment will be generated by an economic downturn.

Judge Posner has brilliantly summarized a very difficult issue. More on unions here.

Monday, August 16, 2010

Union Arbitration = No Transparency

Most of the time, when our politicians make decisions, the process is open and transparent. That openness allows voters and residents to oppose shady or unreasonable deals. In contrast to the normal principle of transparency, most of California's government unions negotiated compensation packages behind closed doors (via arbitration). About two years ago, the California Supreme Court issued a decision (mostly) rejecting the government unions' claims to privacy protection, finally forcing the unions to disclose their generous compensation packages. Since then, most Californians have been shocked to see union workers receiving benefits far above the norm in the private sector. Consider the following scenario:

Blackwater operatives come to San Jose, call for a private meeting, and tell the Council that they have information about a possible impending attack. Blackwater then demands, in private, $2,000/yr from each resident and his or her child for the next 60 years to help the city avoid the attack. The Council, behind closed doors, agrees. Later, someone becomes upset with his increasing taxes and sues the City to figure out what is going on with the budget. Two years later, after much litigation, the state Supreme Court forces the Council to reveal the Blackwater deal to the public.

Should voters be able to revoke or modify the private deal because they may have received some benefit from Blackwater and because Blackwater employees may have relied on expected future income? Keep in mind that the the deal affects the voters' children (i.e., like government pension promises, the private deal forces our children to pay higher taxes in the future).

The union arbitration system--under which the unions received their generous pay packages--is similar to the scenario above. The pay was privately negotiated and not subject to any real checks and balances. In fact, the hypothetical scenario above is generous to the unions and their enabling city council members, because the gun-to-your-head factor mitigates the government's acquiescence. Sadly, at this time, cities and counties cannot do much legally about the private promises they've made to unions except for declaring bankruptcy.

The union arbitration system is terrible for taxpayers. The only other political issue that boils my blood more is gerrymandering. Gerrymandering is where the two major political parties carve up voting districts to avoid competition. It's like Microsoft and Google got together one day and said, "You get these areas on the West Coast, and we'll get these areas on the East Coast, and we both agree not to sell our products in each other's areas." If that actually happened, we would be outraged. Why aren't we more outraged about gerrymandering?

Saturday, August 14, 2010

I Have a Story

[This post first published in 2014]

East San Jose, CA -- Thanksgiving

I HAVE A STORY. I don't like Thanksgiving. I don't like turkey, and while I like pumpkin pie, eating an entire pie in one sitting isn't a great feeling. So I go out for pho in East San Jose, and afterwards, a nicely dressed 75 years old man (I'm guessing the age, b/c it's hard to tell the age of black adults) with a cane asks me, "Do you know where the Alum Rock station is?"
Me: "The VTA? No, but let me look it up on Google Maps. You're going to walk there? [He nods] Well, it's 35 minutes."
Him: That's fine.
Me: I'll take you there.
Him: Ok.
[Talking in car]
Me: What do you do?
Him: I'm ex-military.
Me: Which branch?
Him: Marine Corps.
Me: Were you stationed overseas?
Him: [chuckles] Yeah. Southeast Asia.
Me: I'm guessing Vietnam.
Him: Two tours.
Me: [not sure what to say] You know, most of what I know about that, b/c of my age, is from movies and documentaries.
Him: [silence]
Me: [changing subject] You like the restaurants around here?
Him: Yeah, but they can't cook as well as me.
Me: Oh yeah? What's your specialty?
Him: Everything!
[We somehow end up at a dead end. I decide I'll just take him to his destination.]
Me: You got kids?
Him: 7 kids. [He lists all their names and states they live in] One's a cook, youngest one's out here, she's not sure what she wants to do, and then [voice becomes exasperated] there's my other son. Every family gotta have an outlaw. He did 6 months in jail.
[We arrive at Veteran's Housing in East San Jose, near James Lick High School. I drop him off right at the door. We exchange goodbyes. Waiting outside and enjoying the night air is a man in a wheelchair with no legs.]
END SCENE.

Los Gatos, CA -- North Dakota

I HAVE A STORY. I visited a Medicare-funded physical rehab clinic. I saw an older lady with a walker outside on the sidewalk and asked directions to the entrance. She asked me about the room number and then said, "I'll walk with you if you like." I said, "Sure."
Her: I've been here for 17 years. Who are you visiting? I had a brain aneurysm, and I've been living here since.
Me: Are you originally from here? What caused the aneurysm?
Her: They don't know, but they think it's genetic. I came here from North Dakota. I guess you can tell by my accent. [giggles]
Me: Sounds like Minne-so-ta.
Her: They always exaggerate it in movies. We don't talk quite that bad! And we don't say, "Oooh" at the end of every sentence. [imitates exaggerated accent][Stops, checks walkie talkie, confirms something with the speaker]
Me: You ever miss North Dakota?
Her: My friends are here. I've gotten used to it. But when people get old, they get mental issues. I had someone say he was a terrorist and he threatened to kill me. But he was asking me a question! I was just responding to his question! [smiles]
[We walk inside, she reaches up and touches the top of a low hanging ceiling.]
Her: You've got to watch out for this. Some people have hit their heads. Oh, is that your friend's room? How do you pronounce the name?
END SCENE.

Sunnyvale, CA -- Wrestling
I HAVE A STORY. I have a Groupon for $25 for sushi. I go in after I have coffee nearby, and the owner tells me, you need to have 2 ppl. I tell him it's my first time, and whether I bring two ppl or just myself, I'm only going to order 2 rolls. He argues with me. I say 2 ppl isn't in the requirements section (though it's in the title "Sushi for 2"). And logically, doesn't he want me to try the sushi and let people know if it's any good? He says it has to be 2 ppl. Even though we're going to order 2 rolls either way? Apparently, yes. I tell him he's not being logical, and he tells me I'm not being logical. I write a slightly negative Yelp check-in comment.
I walk back to the coffeeshop and ask a random high school guy to come have sushi with me for free. He's with two girls, but he's done studying and comes with me. We sit down, and some idiot waitress comes by and asks how many we are. I say "Two." (The record is silent as to whether I add a large smirk.) The girls text the guy, telling him they think it's "sketchy." He says everything's cool...but it gets better. He's a wrestler! And a big fan, too. We talk about the top H.S. teams now (Gilroy, Fremont, Wilcox) and about Olympic contenders like Jordan Burroughs (apparently he actually lost to a Russian!). The owner stops by and is now polite. The high school guy is so nice, he only has two pieces of sushi and asks if we can bring some for his two friends. We bring back sushi for the two girls. He's a hero, I've had my sushi, and I've made a new friend I can talk wrestling with.
I'll say it again--wrestlers are a class apart.   
END SCENE.

Campbell, CA -- Military

HAVE A STORY. I meet with a long-time friend for coffee at Starbucks. We are outside and talk about dating, life, careers, and the usual. An older man, casually dressed, about 5'8" and in his 50s with a "beer belly" approaches us. He politely says, "I don't mean to interrupt your conversation with her, but I have a request."   

Him: "I have a Starbucks gift card. It has $18.58 on it. You can check it inside if you want. It's valid. My daughter has cancer, so my fiance and I came here from Arizona to see her. We need some gas money to get back. You pay me whatever you want for it."   

Me: [to friend] "You drink more Starbucks than me. I usually get my coffee at McDonald's and my espresso at indie coffee shops. Sounds like a good deal--$15 for $19?"   

Him: "You can go check it."   

Her: [takes card, goes inside to check it]    

Me: "Where in Arizona are you from?"   

Him: "Nearby Phoenix...place called Glendale. I'm ex-military."  

Me: "I know about Glendale. An acquaintance of mine owns some houses there."

Him: [takes out his driver's license, shows it to me--it's from Arizona] "I used to own houses there, too. I used to have a county job."

Me: "Where did you serve? What was your rank?"

Him: "I served in Iraq and Afghanistan, three tours. I was E-8(?). I killed people." [the last few words are said shakily, with a mixture of hesitation and resignation]

"I have this hernia..." [lifts shirt and shows it to me--though I've never seen a hernia, it is in the lower middle of his stomach and looks serious.]

Her: [comes back, puts gift card on bench] "It has $18.68 on it."

Him: [laughs] "See, I lied. It's got ten cents more than I thought!" [Note: in my experience, lower-level ex-military personnel are generally honest.]

Me: [to friend] "Do you want to buy it?"

Her: "Hmmm, not really." [I realize she was checking the balance for me, not herself.]

Me: "Thank you, but it looks like she doesn't want it."

Him: [takes gift card back, walks away, goes inside, comes out, makes same pitch to someone reading outside, but it doesn't work. Sits next to his fiance and says, with a tinge of frustration, "She [my friend] changed her mind about it." The fiance, a slender woman, calmly motions for him to sit next to her.]

[My friend and I say goodbye.]

Me: [I head inside to break a larger denomination bill, but the line is really long. I take out all the small bills I have, which is less than $10. Unfortunately, I forget that my friend had given me some smaller bills earlier. I come out and hand the bills to the man.] "Hey, sorry about this, but these are all the small bills I have." [I start to walk away after giving him the bills and wave goodbye.] 

Him: [immediately gets up, puts hand in his pocket to get gift card]

Me: "Oh, keep the card. It's cool. I don't want it."

Him: [surprised] "Hey, thank you." [Walks up to me, gives me a firm handshake and then a big hug. I realize immediately he may not be in the best shape, but his arms are still very, very strong.]  [We are still embracing, but are now face-to-face. At this point, I'm mentally not there anymore. I can't process why such a small gesture is causing this level of appreciation. I tell him it's not that much money. He continues speaking and lifts up his shirt sleeve to show me a tattoo on his arm.] 

"This is of my daughter...I have another one of the American flag on my back..." [I am smiling, but I no longer hear him because I don't understand his response to such a small gesture. And then this happens.]  "I love you, man." 

Me: "Hey, don't worry about it, man. It's all good. Take care of yourself." 

[Me, trying to find my car, having a really hard time. Finally find my car, which is about 15 yards in front of the Starbucks. I sit down in my car. I think about going back and just giving him the larger denomination bill I have, but I'm discombobulated. I don't know whether he'll even accept my money. After a few minutes, I drive away. After a while, I realize I don't know where I'm driving. I go to McDonald's to get some coffee, thinking that reading a book will help clear my head. It does not. I head home.] 

END SCENE.

Follow-up: I am used to video-game tough guys berating me online for being anti-war. I am used to stories where people like Chris Kyle (aka American Sniper) are presented as idealistic heroes capable of doing no wrong and who have no regrets about whom they killed. Until today, however, I never met anyone who made me realize the victims of the United States Military are not just innocent civilians living abroad, but many of our soldiers themselves.

I don't know this man's full story. I wish I'd gotten his information. Some ex-service members are not necessarily proud of killing others, but they had a task to do and they did it. When we praise all soldiers or the military in general, we sometimes forget that the individuals who return home may not have themselves believed in the mission. In addition, when we attack those who criticize the military, we forget that all of us have the same objectives--security and long term peace, which cannot be achieved by an unlimited budget, a poorly defined long term plan, or perpetual war. Most of all, we forget that some Americans did what they were told to do, and they deserve more than mere words or unthinking veneration. Men and women who return from war deserve a public who, at the very least, will send them back only if necessary, and who despise war and what it does to everyone involved.

Update: Another friend thinks this might have been a scam. It appears like a perfect sob story--daughter with cancer, etc. But I think I finally understand his disproportionate response to my small gesture: I believed him. Most people thought he's trying to scam them. Now his desire to show me evidence--the AZ license, the tattoos...it all makes sense.

I felt terrible and uneasy after this situation.  The idea that only a few dollars would make a man--who has a seemingly nice woman and who once had a good job--so happy really unnerved me.  Only when I figured out the possible reason for his disproportionate reaction--that I believed him where so many others had not--was I able to settle down. 

S.F. -- on the way to a movie, Don't Think I've Forgotten

Me: [on busy SF bus, sees older man move through] "Would you like my seat?"
Him: "No thank you. One time, someone offered me his seat because he thought I was 72. Do I look 72?"
Me: "No. You look 64."
Woman: [taps my shoulder, smiles] "You're in dangerous territory with age."
Him: "I'm 62."
[Seats open up as people leave, he sits next to me.]
Him: "I'm a Marine. Served in Vietnam. Got out in 72."
Me: "I'm going to see a movie about Cambodia tonight."
Him: "The Cambodians were killing millions back then. You know, I just found out my ship (USS Paul Revere) was exposed to Agent Orange. [Shows me computer printout.]
I have PTSD. Can't even fill out a job application. But I got a disability pension of $2900 a month. Without it, I'd probably kill myself. My dad is a WWII vet. Doesn't want to give his son the credit he deserves.
Hey, she looks Cambodian. [Points to a young woman on bus.] I think she's looking at you. [Big laugh.] You single?"
Me: "Yes."
Him: "My wife is Indo-Chinese. Met her at a bus stop. She'll find you someone. Call me. [Gives me his number.] Semper Fi."
Me: "Semper Fi."
END SCENE.

Santa Clara, CA -- Coolest Professor Ever

Me, to my law school professor: Did you experience any discrimination in your life?
Him: I was the only Latino in my law school. I get asked that question often. I tell people, "My friend's grandmother was very racist. She told me all the time, 'Be careful of white Americans. They are unclean and lack manners.'" 
Later, when I was working with rural legal aid, the police picked me up along with some undocumented farmworkers. I was dressed in the official uniform of a legal aid lawyer: jeans and a shirt. I showed the officer my bar card. He looked at it, didn't know what it was, and told me he didn't care. I then remembered my friend's grandmother: "White Americans lack manners." 
END SCENE.  

Toronto, Canada -- Manners 

In Toronto's St. Lawrence Market. Looking for a place to sit. Hands full with food and a drink. Older man motions for me to sit across the table in an empty plastic chair.
Me: "Where are you from?"

Him: "I come from a country that no longer exists."

Me: "Yugoslavia?"

Him: "No. Let me tell you a story. When I was younger, I would help Madam [motions to his French wife] any way I could. One day, I assisted a woman who was famous, but I didn't know her. When I finished helping her, she asked me the same question, and I gave her the same response."

Me: "Why doesn't your country exist anymore?"

Him: "I'm Egyptian. I'm Christian. When I was growing up, people had manners."

Me: "But the old always say the same thing about the young, in every generation. Did anyone bother you growing up in Egypt?"

Him: "No one bothered me. They wouldn't dare. You see, in old Egypt, people would address each other by titles or by Mr. and Mrs. No one would take a tip. I would offer sometimes, but no one would accept in Egypt. I miss the common decency of the common man in the street."

Me: "You're right. You were the only person who motioned for me to sit down." [Gets up to leave.]

Him: "Good luck to you."
San Jose, CA -- Computer Problems

Me, day after after helping cousin with laptop: "I just remembered. Did you turn on your firewall?" Younger cousin: "Yes. I turn it off?" Me: "What? No! You are supposed to turn it on. What the hell? This is why you have viruses. You don't know what a firewall is?" Her: "Oh come on, of course I know." Me: "Then why did you say you were going to turn it off?" Mom, interjecting: "What is a fireball?" Me: [doubling over in laughter] END SCENE. 

Krakow Airport -- Immigration (2017) 

Me, with Polish guy in airport. He’s friendly and in his late 20’s. Me: “In America, we heard 60,000 people marched in Poland recently against refugees and also chanted, ‘Poland for white people.’” Him: “Not true. They [the majority] never said such things. The TV spreads something a few people said. We do not want economic migrants. They just want cash [welfare]. If you want to work, you are welcome here.” Me: “When the Germans invaded Poland, many Poles fled to America, especially Chicago. Even though they were poor, America accepted hundreds of thousands of them. Now, Poland is part of NATO, and NATO initiated a war in Syria, causing Syrians to flee. But you won’t accept them?” Him: “We like anyone who works. You work hard, we like you.” Me: “Ah, so the Poles who went to America worked hard, which is true. But do you remember 5, 10 years ago, the EU did not want Polish workers. The UK unions and people said the Poles work too hard, for less money, and they are lowering our wages.” Him: [Looks surprised] Me: [Damned if you do, damned if you don’t. People everywhere fear change.] END SCENE.

More Airport Stories (2017)

Me, to German man on my airline, after discussing his Indonesian wife: "What's love to you?"

Him: "Someone is [always] waiting for you."

Friday, August 13, 2010

Federal Budget Discussions (2010)

The link below has a summary of a recent electronic town hall meeting:

http://usabudgetdiscussion.org/national-town-meeting-results/

I attended the meeting. I was surprised to see that cutting 15% from the defense department and other agencies and raising SS taxes were not enough to balance the budget. A combination of spending cuts and tax raises were required to balance the federal budget. Many people at my table and nationwide supported a carbon tax, even after I argued that such a tax should not be passed until it was accompanied by a corporate tax credit to upgrade utility/energy facilities. (Without a credit, it is very likely that utilities will impose the costs of making their facilities environmentally-friendly on consumers.)

I learned that I wanted to limit the mortgage tax deduction/credit. As is, the mortgage tax deduction benefits rich people or people who spend more for houses. In short, it is a tax cut for the rich and upper-middle class that leads to inflated housing prices. Overall, I had a good time at the meeting.

Wednesday, August 11, 2010

Michael Jackson's Glove

At the Hard Rock Hotel in Vegas, I saw Michael Jackson's glove (see picture above).

The HRH also had a letter from Michael Jackson to a friend. MJ mis-spelled the word, "immortal." The immortal King of Pop can't spell "immortal." God has a sense of humor.